Hello beautiful
There's a lot to read here. So, take your time, look around, and learn all there is to know about us.
We hope you enjoy our site.
Take a moment to drop us a line- info@luvscarlet.com
Visit our Facebook page 24/7- Luv Scarlet
Visit our Instagram page 24/7- @WeLuvScarlet
(click on the above icons for direct access)
Or better yet visit us in person -
24 Ontario St. Stratford, Ontario
392 Main St. Exeter, Ontario
Both shops are open Tuesday-Saturday 10am-4pm
Interested in Consigning?
Are we the right fit for you?
We take extreme pride in what we do. We are very passionate about resale. Every item that goes onto the floor of our boutiques or on our social media sites is heavily curated. We want to offer our customers the best of the best. Therefore, we may be pickier than some resale stores. This has worked for us, our customers and consignors have come to appreciate it.
While we specialize in Luxury items, we also LUV those quality, classic and contemporary items that can have an amazing second life. We do not accept fast fashion.
If you have items that fit this bill please carry on to our Rules of Engagement and Frequently asked questions section.
If you want us to help you purge, we can do that too, we have a fabulous pay it forward program.
Learn More
Let us make this process as easy as possible for you. Please read over our rules of engagement and frequently asked questions. Thats the hardest part!
Why Luv Scarlet?
We have over 25 years experience in the retail sector primarily food and beverage, six years in finer consignment. We offer 2 bricks and mortar locations in Stratford and Exeter and very busy social media platforms where we offer our items for sale as well. Luv Scarlet is a premier destination to consign your luxury, designer and quality goods. Our attractive boutiques and our hands on ownership and trained team give us an amazing advantage in our field. Our marketing initiatives are thoughtful and skilled, our background and experience in business marketing is our gift. All of this combined with our sales skills is our advantage for a quick turn-over rate of goods.
Our knowledge of luxury brands and items is our forte. We are trained in product authentication and if we aren't sure, we have access to Entrupy, cutting edge technology in luxury goods authentication.
We have made amazing affiliations in the resale world which provides us with access to goods that you may be looking for. Start your WISH LIST today below.
We luv our customers! We will go out of way to ensure you get the best service! That is definitely one of the advantages of consigning and shopping with us. We answer your questions at all hours of the day, sometimes even in the middle of the night if we can't sleep! Don't be afraid to reach out, we are here to assist.
Our Rules of Engagement
- Email me to set up your initial intake appointment, let me know what you have to sell info@luvscarlet.com
- After you have an account please contact me each time you want to bring items in, our needs change all the time so I will ask you to give me a brief description of what you have before an appointment is set up.
- We start collecting Spring/ Summer items in February and Fall/ Winter items in July. We take less and less after these times. Transitional items i.e.)jeans, lululemon, accessories and luxury pieces are accepted year round.
- Please bring items in freshly laundered and folded neatly in totes or reusable bags. No hangers or garbage bags please.
- Your items become our property once they are in our possession, unless otherwise agreed upon.
- Prices of items are set at our discretion based on our expertise, if there is a particular price you would like to get please communicate that at the time of your appointment.
- From time to time we may need to change a price, this is our discretion.
- We offer 2 end of season sales Dec/Jan and July/Aug, all seasonal items that do not sell at these end of season sales WILL BE DONATED ON to our Bargain Attic. This is part of our Pay it Forward program.
- We offer spontaneous sales and will discount items from time to time at our discretion.
- If we discover an item is damaged at any time it will be donated as well.
- If we do not accept some items at the time of your appointment, you have the option to pay those items forward.
- Our bargain attic and pay it forward program allows us to donate to the many local organizations in our communities, often cash.
- It is up to you to check your account, If you do not collect your money after 5 months of its availability it will be donated to charity or turned into store credit.
- all luxury items will be authenticated before we can sell it. if an item is found to be fake, you will pay $25 for the process
- when consigning luxury items it is always helpful if you have original receipt and any accompanying packaging
- we are not responsible for lost, stolen or damaged items
Now the we have outlined our Rules of Engagement for you, please see the below Frequently Asked Questions for more details.
Frequently Asked Questions about Consigning
I have an account at your store, how do I check it?
You are always welcome to come into any shop to check your account or to contact us by email or our social media sites. We do not contact you. We reconcile sales MONTHLY, mid month for the PREVIOUS month. Check with us AFTER the 15th of each month for the most updated amounts. You can get paid out at any time by coming into a store. We pay by business cheque or cash. We do not mail cheques or send EMT.
How much can I make?
You make 40% on each item sold. We offer a better rate on some luxury items which is determined by us. Please inquire.
You have the option of turning your earnings into store credit which gives you 50% instead of 40%
Do I get my items back if they don't sell?
NO! That is why we only take what we think we can sell. We only make exceptions to this rule with some luxury pieces.
What happens to the items that don't sell?
At the end of each season we are sometimes left with some items that did not sell in our sale. These items get donated to our Bargain Attic (see more info in rules of engagement) Any items that are found to be damaged after intake will also be donated to our Bargain Attic
How long do you keep my items out for sale?
We do everything by season. Spring/Summer items are collected starting in February. Those items start to go on sale in June, by August they are off the floor.
Fall/Winter items are collected starting in July. Those items start to go on sale in November, by March they are off the floor.
There are many transitional items that have a place in our store year round. For example jeans, jewelry, some purses, some accessories and active wear. After a certain time period (our discretion) if these pieces aren't selling, they will be discounted and then donated.
Once I'm a consignor, can I bring items in at any time?
No. Please contact us first to let us know what you have. Our needs change constantly so we would like to know ahead of time so we can tell you if we need it.
Labels We Luv-that sell well
Luxury Brands
Chanel, Louis Vuitton, Hermes, Prada, Burberry, Versace, Louboutin, Dior, Alexander McQueen, Alexander Wang, Balenciaga, Bottega Veneta, Brian Atwood, Dolce & Gabbana, Givenchy, Gucci, Jimmy Choo, Valentino, Lanvin, Marc Jacobs, Rebecca Minkoff, Tom Ford, Manolo Blahnik, Céline, Fendi, Salvatore Ferragamo, Stella McCartney, Diane Von Furstenberg, Emilio Pucci, Escada, Longchamp, Tods, Chloe, and a few more
Contemporary Brands
Kate Spade, Michael Kors, Coach, Tori Burch, Escada, Teenflo, Canada Goose, Equipment, Ralph Lauren, La Coste, Stuart Weitzman, Pink Tartan,
J. Crew, Free People, April Cornell, Lilly Pulitzer, Milly, Robert Rodriguez, Nanette Lepore, Nicole Miller, House Of Harlow, Clover Canyon, Elie Tahari, Banana Republic, Theory, Vince, Max Mara, Anthropologie, All Saints, Holt Renfrew, Ted Baker, Fossil, Steve Madden, Vince, Rag & Bone, Alice & Olivia, Babaton, Talula, Madewell, Mother, Lululemon, and more
Jewelry Brands
Tiffany & Co, Cartier, Rolex, Van Cleef & Arpels, Swarovski, David Yurman, Kate Spade, Michael Kors, Fossil, Jenny Bird, Ippolita, Hillberg & Burk, Otazu, Kendra Scott, Links of London, and more
Frequently Asked Questions about Shopping
I'm looking for something specific, how do I know if you have it?
It never hurts to ask, we have 2 stores full of amazing items that you may not see on our socials.
Our WISH LIST sign up below is a great way to be notified when we get an item you are looking for before it goes on sale
I see something on Facebook or Instagram for sale, how can I purchase?
Please Direct Message us from either of those sites, we are very quick to respond. Items are on a first to pay policy. We do not hold items. You can pay by etransfer at info@luvscarlet.com or we can take your credit card information over the phone.
I purchased an item from your social media, how do I get it?
The item you purchased can be picked up at either shop location, can be delivered to our drop off point in London or can be mailed for an additional cost. Please specify at time of purchase what your preferred method is.
What is your return policy?
We have a no return policy. If you purchased something that did not work for you, we are happy to reconsign it for you according to our consignment rules.
How can I get notified of upcoming sales and events?
Feel free to join our "in the know" list below. We will not bombard you with information, just the very best information that you won't want to miss out on.