Frequently Asked Questions

---

Our offices are located in London, Ontario, Canada.

We do not have a storefront, we are ONLINE ONLY. We post all our new arrivals to Instagram. Please message/DM us to purchase. We do not post items to our website. 

We do not offer in-person shopping. We will always provide you with in-depth photos and videos.

We offer free local delivery if you live in the London & Stratford areas. We also ship all over the world. Inquire for rates.

We do not have a return policy. All items are final sale. If you would like to re-consign any items you have purchased from us, please refer to our Rules of Engagement.

We receive our items from people wishing to consign their pieces. And because we have been in business for over 14 years, we are heavily connected in the luxury resale world, and are able to source pretty much anything.

Some of our items have never been worn, but the majority are pre-owned.

We do not accept offers, unless it is during our "Make Us An Offer" event. We price fairly based on condition, and fair market value.

Our preferred payment method is e-transfer, but we also accept credit cards, with an additional 3% fee. We also offer layaway.

Our terms are 30% down, and the remaining balance paid within 60 days. You will receive your item once it's been paid for.

Yes! The majority of our business is acquisition. DM (Direct Message) us on Instagram with what you're after. Serious inquiries only please.

We offer 100% authenticity guarantee on all items we sell. We ourselves are experts at authentication, but also utilize third party authenticators.

Our rates are: anything under $2000, you receive 70% of the selling price. Items $2000+, you receive 80% of the selling price. We do not offer buyouts or trades.

Please check out our Rules of Engagement page if you are interested in consignment.

No, we do not take clothing or shoes. We only accept luxury bags and accessories.

Head to our Brands We Accept page for the full list.